Our Story

Built for Humanity

Farzone is a leading emergency response platform that saves lives,generates income to the communities and beyond.

Profile-ready

Emergency information

Reviewed

Provider listings

Location-based

Coverage matching

999 / 112

Official emergency fallback

How It Started

In 2021, one of our co-founders witnessed a road accident near Mukono where a family sat at the roadside for over an hour waiting for help. No ambulance came. A Good Samaritan eventually drove them to Mulago in a private car. That incident revealed a systemic gap: Uganda had capable medical, security, and roadside providers, but no reliable coordination layer connecting them to people in crisis. Farzone SOS was built to close that gap.

Platform foundation

Built the customer request, incident record, and operations workflows.

Provider tools

Added provider onboarding, coverage areas, service listings, and response updates.

Member access

Expanded web and mobile access, membership controls, safety tools, and localization.

Launch readiness

Validating staffed operations, genuine coverage, delivery channels, and recovery procedures before wider release.

Mission & Values

Everything we build is guided by one mission: no member should die or be harmed because emergency help arrived too late.

Speed

Every second matters. We relentlessly optimise dispatch times and will never accept slow response as a norm.

Verified Quality

We conduct physical field verification of every provider. Our badge means something — and we protect it with unannounced spot checks.

National Reach

Emergency help should not be a Kampala privilege. We are committed to meaningful coverage in every district of Uganda.

Fair Economics

Subscribers pay fair, transparent prices. Providers receive fair, transparent payouts. No hidden fees in either direction.

The Team

A team of Ugandans and East Africans focused on emergency response, technology, and dependable operations.

IE

Mr.Ishyaka Emmanuel

Co-Founder & CEO

Former emergency,security,health and safety officer at Hamad Hospital,Doha, Qatar. Mastermind of the system framework.

BA

Mr.Banks .A

CTO

Software engineer with background in logistics dispatch systems.

MF

Ms. Mukashaka Florence

Head of Marketing & Provider Relations

Manages our marketing,provider network and institutional relationships.

KH

Ms.Kayesu Hellen

Head of Operations

Runs the operations centre and response coordination.

Trusted By & Working With

We collaborate with public institutions, health authorities, security and private-sector partners to strengthen Uganda's emergency response ecosystem.

Coverage clarity

Availability and limitations are stated before reliance

Provider review

Listings reflect category-specific evidence checks

Scoped access

Sensitive records are limited by role and purpose

Public fallback

Official emergency channels remain clearly signposted

Ready to Get Protected?

Create your Farzone account and prepare your emergency profile before you need help.

Create an Account Join as a Provider