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Home / Policies

Legal & Safety

Policies & legal center

Clear policies for the website and mobile apps.

8 Policies
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For life-threatening emergencies, contact the official emergency services for your location immediately. Farzone SOS coordinates private assistance where available and does not replace public emergency services.

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  • Privacy Policy
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  • Service Level Agreement
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Questions about billing, privacy, or emergency use? Our support team can clarify any policy.

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Privacy & Data

How we handle personal information, cookies, and data protection rights.

Privacy Policy

How Farzone SOS collects, uses, shares, and protects member and provider information.

Updated August 2, 2026 Read policy

Cookie Policy

How Farzone SOS uses cookies and similar technologies on the website.

Updated June 8, 2026 Read policy

Data Protection

Data protection rights, lawful processing grounds, and security practices.

Updated June 8, 2026 Read policy

Terms & Billing

Service rules, refunds, and platform availability commitments.

Terms of Service

The rules for using Farzone platform, member, responder, and emergency coordination services.

Updated 2026-09-09 Read policy

Refund Policy

Subscription, renewal, service-fee, and dispute refund rules.

Updated June 8, 2026 Read policy

Service Level Agreement

Service availability, support targets, and emergency coordination expectations.

Updated June 8, 2026 Read policy

Safety & Support

Emergency guidance, responsible use, and common questions.

Safety Guidelines

Important safety guidance for using Farzone SOS responsibly.

Updated June 8, 2026 Read policy

FAQ

Common questions about Farzone SOS coverage, billing, emergency use, and providers.

Updated June 8, 2026 Read policy
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Life-threatening emergency? Call 999 / 112 immediately. Farzone SOS coordinates private emergency assistance where available and is not a replacement for official public emergency services.

Farzone SOS

Emergency help, coordinated fast. Connecting members anywhere to verified private responders where coverage is available.

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Emergency: 999 / 112

Farzone SOS coordinates private assistance where available and does not replace official public emergency services.

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