Farzone Central Agency

Skip to main content
Farzone SOS
Home Providers Pricing About
Explore
BlogStories, safety advice and updates↗ PartnersOrganizations protecting communities with us↗ For ProvidersJoin the emergency response network↗ DonateSupport emergency access↗
English Kiswahili Français
Sign in
Customer accountAccess your protection and requests→ Provider portalManage dispatch, services and earnings→
Get Protected
Farzone SOS
Provider login Customer login Get Protected
Home About Providers Pricing Blog Partners For Providers Donate
Language
English Kiswahili Français
Home / Policies / Service Level Agreement
All policies

Legal & Policies

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • Data Protection
  • Refund Policy
  • Service Level Agreement
  • Safety Guidelines
  • FAQ

Farzone SOS Policy

Service Level Agreement

Service availability, support targets, and emergency coordination expectations.

Last updated: June 8, 2026

Service Availability

Farzone SOS aims to keep core coordination services available, but availability can be affected by provider capacity, network issues, location accuracy, traffic, weather, and third-party systems.

Response Expectations

Response times are not guaranteed. Farzone coordinates requests where private responders are available and eligible to respond.

Donate

Life-threatening emergency? Call 999 / 112 immediately. Farzone SOS coordinates private emergency assistance where available and is not a replacement for official public emergency services.

Farzone SOS

Emergency help, coordinated fast. Connecting members anywhere to verified private responders where coverage is available.

Provider login →
Operational
Emergency: 999 / 112

Farzone SOS coordinates private assistance where available and does not replace official public emergency services.

Facebook Twitter

Platform

  • Home
  • About
  • Providers
  • Pricing
  • Blog

For Providers

  • Join as Provider
  • Partners
  • Affiliates
  • Contact

Support

  • Search Help
  • FAQ
  • Safety Guide
  • Refund Policy
  • Data Protection

Legal

  • All Policies
  • Privacy
  • Terms
  • Cookies
  • SLA
  • Safety

Need help?

Contact support

© 2026 Farzone Central Agency . All rights reserved.

Privacy Terms Sitemap

We value your privacy

Farzone SOS uses cookies to improve your experience and analyze traffic. By clicking “Accept”, you consent to our use of cookies as described in our Cookie Policy.

Privacy
Emergency fund
Raised 0%
UGX 0 of UGX 50,000,000

Farzone SOS

Emergency response fund

Help us respond faster during large-scale emergencies. Your donation equips responders and supports affected communities.

Secure
PesaPal checkout
UGX
Mobile money or card
Donate now